Platform Tiers

Empatyca is designed to be accessible to care facilities of every size. Three distinct tiers ensure you get exactly the capabilities your facility needs, with room to grow.

Choose Your Tier

Three Tiers Built for Every Stage of Your Journey

Whether you are a single-site independent care home or a multi-facility enterprise group, Empatyca has a configuration built for you. Pricing is tailored to your facility size and specific requirements.

🌍  Essentials
For independent and single-site care facilities ready to deploy foundational resident safety monitoring
Tailored Pricing
Based on facility size and bed count
✓Real-time resident location monitoring for up to 60 residents
✓Smart location sensor hardware included
✓Resident wearable tags included
✓Live floor map dashboard (browser-based)
✓Zone-breach and elopement alerts
✓Caregiver mobile app (iOS and Android)
✓Medication and care task reminders
✓Automated daily care summary reports
✓Onboarding and staff training included
✓Business hours technical support
–Family portal
–EHR integration
–Multi-site management
👓
AR Hands Free Upgrade Option Available
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Most Popular
⭐  Professional
For established care facilities requiring advanced analytics, family engagement, and EHR integration
Tailored Pricing
Based on facility size and bed count
✓All Essentials features, plus:
✓Unlimited resident monitoring (no bed cap)
✓Advanced behavioral analytics and pattern detection
✓Fall risk monitoring and predictive alerts
✓Family portal with wellbeing summaries
✓EHR integration via REST API and HL7 FHIR
✓Automated shift handover reports
✓Staff workload distribution dashboard
✓Regulatory compliance documentation export
✓24/7 technical support
✓Dedicated customer success manager
–Multi-site management console
–Custom alert rule creation
👓
AR Hands Free Upgrade Option Available
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🎁  Enterprise
For multi-site care groups and large facilities requiring full customization, integration, and portfolio-level management
Custom Pricing
Volume-based, multi-site arrangements available
✓All Professional features, plus:
✓Multi-site management and portfolio dashboard
✓Custom alert rules and care protocol configuration
✓White-label option for care group branding
✓SAML 2.0 / SSO integration for enterprise IT
✓Custom analytics and reporting dashboards
✓Dedicated technical account manager
✓On-site implementation support
✓Priority SLA with 99.9% uptime guarantee
✓Staff safety (lone worker) module
✓Executive reporting and board-level dashboards
✓Unlimited API access and custom integration support
👓
AR Hands Free Upgrade Option Available
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All tiers include hardware, software, installation, and ongoing support. Pricing is structured as a monthly or annual subscription and varies by facility size, resident count, and configuration. Contact us for a tailored proposal.

Compare Tiers

Feature Comparison at a Glance

Feature Essentials Professional Enterprise
Real-time location monitoring ✓ ✓ ✓
Zone-breach and elopement alerts ✓ ✓ ✓
Caregiver mobile app ✓ ✓ ✓
Fall risk analytics – ✓ ✓
Family portal – ✓ ✓
EHR integration – ✓ ✓
24/7 technical support Business hours ✓ ✓
Multi-site management – – ✓
Custom alert rules and protocols – – ✓
Transparent Process

How Our Pricing Process Works

We do not believe in hidden costs or pricing surprises. Here is exactly how we develop a proposal for your facility.

1

Initial Conversation

A 20-minute call with our team to understand your facility size, resident population, current challenges, and goals.

2

Site Assessment

We review your facility layout and infrastructure to determine the exact sensor placement and hardware requirements.

3

Tailored Proposal

We send a fully itemized proposal within one business day covering hardware, software, installation, and ongoing support.

4

No Obligation

Review the proposal at your own pace. We are happy to answer questions and adjust the scope to fit your needs and budget.

Get My Tailored Pricing Proposal
Pricing FAQs

Common Pricing Questions

Yes. All Empatyca tiers include the smart location sensor hardware, resident wearable tags, and all installation materials as part of the subscription. There are no separate hardware purchase costs. The subscription covers everything needed to operate the platform.
For Essentials and Professional tiers, installation and onboarding are included in the subscription. For Enterprise deployments, which may involve complex multi-building or multi-site configurations, an implementation fee may apply and will be clearly itemized in the proposal.
Empatyca pricing is designed to scale with your facility. If you add residents or expand to a new building, we will work with you to adjust your subscription accordingly. The Professional and Enterprise tiers do not have a resident cap, so growth within those tiers requires no pricing adjustment for additional residents alone.
Yes. Multi-site operators receive volume-based pricing advantages on the Enterprise tier. Registered charitable care organizations and non-profit care providers are eligible for a discounted subscription rate. Please mention your organization type when requesting a proposal.

Every Second of Better Care Starts with a Conversation

Get your tailored pricing proposal today. No obligation. No generic quotes. Just a proposal built around your facility's specific needs.

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